Terms and Conditions

Terms and Conditions

Journey by Train prime purpose is to serve and assist travelers all over the world in preparing their travel itineraries. For using the website for all of your travel requirements, you commit to the terms and conditions outlined below. These terms and conditions apply to all types of travel-related activities conducted on the website and are in accordance with regulatory requirements.

You and Journey by Train agree to these terms of service. The terms & conditions, along with any documents expressly included by reference (collectively, these "Terms of Use"), govern your links to and use of Fare Sniffers, as well as the Company's mobile website and mobile and tablet apps, along with any other content, features, and services provided on or journeybytrain.com, the Corporation's mobile website and smartphone and desktop applications. The Website is only offered to assist you in collecting travel information, evaluating the availability of travel, relevant products and services, making legal reservations, or otherwise transacting business with travel suppliers

Please accept the Agreement of Service carefully before using the Website. By accessing the Website or clicking to approve or consent to the Terms of Use when this service is provided to you, you approve and agree to abide and adhere by these Terms of Use and our Privacy Policy, which can be found at https://www.journeybytrain.com/ and is integrated herein by reference. You may not login or use the Website if you do not adhere to these Terms of Use or the Privacy Policy.

This Website is offered and opens to people who are at least 18 years old and live in the United States, any of its territories or possessions, or Canada. By accessing this Website, you reflect and warrant that you fulfill all of the eligibility criteria mentioned above. You must not enter or use the Website if you do not follow any of these conditions.

User Representation

For accessing this website, you agree to:

  • You are at least 18 years old.
  • You have the legislative authority to establish a legally binding obligation.
  • You have given factual, correct, and full information on the website.
  • This website's use is limited, but not limited to, making or maintaining travel reservations for you or on behalf of anyone else.
  • Journey by Train LLC retains the right to submit paperwork for any reservation that necessitates further validation from the cardholder. If the requested records are not issued, the reservation may be canceled.

Booking Terms:

  • A flat cancellation fee of 25% of booking amount will be applied for cancellation and refunds or you may opt for full credit of the booking amount valid up to 6 months from the date of purchase.
  • Value fare Doesn’t permit changes at all.
  • Name Changes are not Permitted.

Changes to the Terms of Use

At our absolute discretion, we can amend and change these Terms of Service from time to time. Both updates take place directly after we publish them and extend to all subsequent links to and use of the Website. You endorse and adhere to the modifications if you want to use the Website after the new Terms of Use are posted. You must update this page each time you visit the Website to ensure that you are aware of the updates, since they are binding on you.

Accessing the Website and Account Security

We reserve the right, at our absolute discretion, to delete or update this Website, as well as any service or content provided on or via the Website, with or without warning. We would not be responsible if any or any part of the Website is offline at any time or for any amount of time for any reason. We reserve the right to deny access to certain aspects of the Website, or the whole Website, to users, including registered users, at any time.

  • You are accountable for:
  • Making the appropriate provisions for you to have access to the Website
  • Assuring that all individuals who visit the Website through your internet connection are aware of and comply with these Terms of Use.
  • You will be required to include some identification details or other information in order to access the Website or any of the services it provides. The details you submit on the Website must be right, current, and full as a condition of your use of the Website. You accept that all information you submit to register with this Website or otherwise, including but not limited to using any interactive functionality on the Website, is controlled by our Privacy Policy, and you consent to any acts we take with respect to your information that are compliant with our Privacy Policy.
  • If you choose or are given a user name, password, or other piece of information as part of our security protocols, you must keep it private and not reveal it to any other individual or organization. You also understand that your account is personal to you and consent not to give someone else access to this Website or parts of it by using your user name, password, or other security details. You promise to contact us immediately if there is any unauthorized access to or use of your username or password, or if there is any other security violation. You will consent to log out of your account at the end of each session.

Intellectual Property Rights

The Company, its licensors, and perhaps other suppliers of certain material also own Website and its entire contents, features, and features (but are not limited to all data, software, text, screens, photos, video, and audio, as well as the design, selection, and arrangement thereof) and are guarded by U.S. and international copyright, trademark, patent, trade secret, as well as other intellectual property rights. This Terms of Service allow you to use the Website for personal, non-commercial purposes only. Except as provided below, you may not copy, distribute, alter, create derivative works of, publicly view, publicly perform, republish, import, store, or transfer any of the content on our Website.

Since you are accessing and viewing such materials, your computer can temporarily store copies of such materials in RAM.

You will save files that your Web browser automatically caches for view enhancement.

You can print a fair number of pages from the Website for your own personal, non-commercial use only, and not for further reproduction, publishing, or distribution.

If we make laptop, tablet, or other applications available for download, you can save a single copy to your computer or mobile device for personal, non-commercial use, provided you agree to be bound by our end user license agreement for those applications.

If we provide social media features with such content, you can take the actions that those features permit.

You are not allowed to:

Make changes to copies of some documents from this site.

Use diagrams, photos, video or audio loops, or images in addition to or instead of the corresponding text.

Remove or change all patent, trademark, or other intellectual property notices from copies of this site's content.

You may not view or use any portion of the Website or any content or resources provided via the Website for commercial purposes. If you wish to make some other use of material on the Website than that specified in this section, please contact [email protected]

If you print, copy, edit, download, or otherwise use or have access to any portion of the Website in violation of the Terms of Use, your right to use the Website will be terminated automatically, and you must, at our discretion, refund or delete any copies of the materials you have produced.

No right, title, or interest in or to the Website or any material on or accessed through the Website is passed to you, and the Company reserves all rights not specifically given. Any use of the Website that is not specifically allowed by these Terms and Conditions is a violation of these Terms and Conditions and may violate copyright, trademark, and other rules.

Trademarks

The Company name, such words, the Company logo, and other associated titles, badges, product and service names, styles, and slogans are all trademarks of the Company, its affiliates, licensors, or other third parties. You may not use those marks without the Company's prior written approval. Any such brands, logos, product and service names, styles, and slogans on this Website are the property of their respective owners and are protected by trademark law.

Prohibited Uses

You can only use the Website for lawful purposes and in compliance with these Terms and Conditions.

You promise not to use the Website in the following ways:

In any way that is contrary to any existing federal, state, territorial, or international law or rule (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

To abuse, injure, or threaten to exploit or harm minors in some manner, including by exposing them to pornographic material, requesting publicly identifying information, or otherwise.

To mail, accept, upload, download, use, or re-use any material that does not conform with the Content Standards outlined in these Terms of Service.

To deliver or arrange for the sending of some commercial or promotional content, like "junk mail," "chain letters," "spam," or some such similar solicitation.

Impersonating or attempting to impersonate the Company, a Company employee, another individual, or some other person or organization is prohibited (including, without limitation, by using e-mail addresses or user names associated with any of the foregoing).

To indulge in any other activity that prohibits or prevents anyone's use or enjoyment of the Website, or that, in our opinion, can hurt the Company or Website users or subject them to liability.

Furthermore, you promise not to:

Use the Website in any way that may uninstall, overburden, disrupt, or hinder it, or interfere with the use of the Website by any other party, including their ability to participate in real-time activities via the Website.

Use any robot, spider, or other automated computer, operation, or means to access the Website for any reason, including tracking or copying any of the Website's content.

Without our prior written permission, you can not use any manual procedure to track or copy any of the content on the Website or for any other unauthorized reason.

Use any computer, program, or routine that interferes with the Website's proper operation.

Introduce any malicious or technologically dangerous viruses, trojan horses, worms, logic bombs, or other content.

Attempt to obtain unauthorized access to, communicate with, destroy, or interrupt certain parts of the Website, the server on which the Website is hosted, or any device, machine, or database linked to the Website.

Use a denial-of-service attack or a distributed denial-of-service attack to target the Website.

Otherwise, try to obstruct the Website's proper operation.

Third Parties

If you're using the Website to make requests for or on behalf of third parties, such as a family member or a traveling companion, you are responsible or liable in the accuracy of the information made available in connection with such use, which include, but not limited to, the credit card holder's billing address and telephone number. These should correspond to the information on file with their financial institution. Furthermore, you must remind the Third-party of all terms and conditions (including these Terms of Use) applicable to any goods or services purchased through this platform, as well as any laws and limitations that may apply

Airline Restrictions

Rules, Travel Plan Changes and Price Changes

Airline tickets purchased via the Website are subject to the written conditions of carriage and regulations of the relevant airline and its offering, including but not limited to cancellation policy and other terms of use. When given, the contract of carriage in use by the applicable airline is between the applicable airline and the customer. Airlines reserve the right to amend flight times and schedules at any time; schedule adjustments can result in an itinerary that violates the Company's contractual agreements. Airlines can also adjust or cancel flights or itineraries at their discretion.

The Company makes every effort to publish and preserve correct pricing and statistics for its airline services, and the airlines supply the Company with price and other information about these services. If the Company lists or provides a service at an incorrect price or with erroneous details due to a typographical mistake or any error in pricing or service information obtained from an airline, the Company and/or the airline reserve the right to reject or postpone all orders made for that service prior to charging the mode of payment.

Tax and Fee Charges on Published Price Airline Tickets

Government taxes and fees, as well as airline fees, are either included in your fare or individually itemized on your checkout page to include a travel bill. The tax rates in place at the time you buy your ticket are added to the cost of your ticket. The traveler may be liable for retroactive tax rate changes. Exit and entrance fees that are not included in your travel expense or that are itemized individually on your checkout page may be paid for international flights. On published-price airline itineraries that comprise more than one carrier, a non-refundable charge can be charged per ticket.

Changes to the Itinerary

If itinerary changes are allowed by airline fare law, the relevant airline can charge a change fee. These change fees are paid per ticket and vary by industry, carrier, and basic fare law, but are usually between $75.00 and $300.00. (USD). Itinerary modifications can cost more than these numbers, and certain changes may be unavailable. These adjustment payments are in addition to the applicable variation in ticket rates. Furthermore, any modifications to your itinerary made by the Company may result in additional processing fees.

Receipt of a Refund

  • A flat cancellation fee of 25% of booking amount will be applied for cancellation and refunds or you may opt for full credit of the booking amount valid up to 6 months from the date of purchase.
  • Value fare Doesn’t permit changes at all.
  • Name Changes are not Permitted.
  • You can get in touch with us if you’re unsure whether your booking delay or cancellation qualifies for compensation, a refund, or both.
  • We have a team of experts to analyse financial compensations or the reimbursement of your original ticket.
  • We will be happy to help you claim the maximum refund.